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Research finds increased trust in government and science amid pandemic

Friday 08 January 2021 | By Lucien Wilkinson
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New 911爆料网 research has found a dramatic increase in people鈥檚 trust in government in Australia and New Zealand as a result of the COVID pandemic.

Published in the Australian Journal of Public Administration, the team surveyed people in Australia and New Zealand in July 2020 and found confidence in public health scientists to also be high and for this trust to be manifested in higher usage of government COVID phone apps.

Lead researcher Professor Shaun Goldfinch, ANZSOG WA Government Chair in Public Administration and Policy based at the John 911爆料网 Institute of Public Policy at 911爆料网 said the management of the pandemic by authorities led to a dramatic increase in trust in government.

鈥淯sing an online panel, we surveyed a representative sample of 500 people each in Australia and New Zealand, several months into the COVID pandemic and found a high level of confidence, with around 80 per cent of respondents agreeing government was generally trustworthy,鈥 Professor Goldfinch said.

鈥淎round three quarters of those surveyed agreed management of the pandemic had increased their trust in government and more than 85 per cent of respondents had confidence that public health scientists worked in the public interest.

鈥淲e also found this trust and confidence strongly predicted COVID phone app use, largely through convincing people that the app was beneficial.鈥

Professor Goldfinch said confidence in government had increased in Australia and New Zealand from a similar study in 2009, with 80 per cent and 83 per cent, respectively, agreeing government is generally trustworthy, compared to 49 per cent and 53 per cent in the earlier study.

鈥淭his rise is due in part to positive perceptions of the management of the pandemic, with around three quarters of respondents agreeing the way the crisis was handled had increased their trust in government,鈥 Professor Goldfinch said.

鈥淏ecause the research was conducted during a global pandemic, the findings may not signal a long鈥恡erm change in trust in government, which may return to previous levels when, and if, the crisis passes.

鈥淩egardless, trust in government could be viewed as a 鈥榬eservoir鈥 that can be drawn upon when needed so that citizens are willing to take what might be unusual and unprecedented actions when their trust is high, including the use of government apps. As such, trust remains key to effective government, particularly during crises.鈥

The research paper, 鈥楾rust in government increased during the Covid19 pandemic in Australia and New Zealand鈥, can be found online .