Document fees

Document fees are charged for the provision of:
- Replacement ID cards
- Academic Transcripts
- Additional copies of graduation documents (e.g. Graduation Statements)
- Official letters (e.g. Letters of Course Completion, Letters to Confirm Enrolment)
- Postage
Postage fees
Postage fees do not apply to all documents. We will let you know if postage fees will be applied to your document order.
All postage fees are calculated based on the size and destination of the item being posted and will be advised on application.
Schedule of fees
For documents issued upon graduation, you will receive a complimentary copy when you graduate. Fees will only be applicable to additional copies.
Ordering and delivery methods
- Ordering method: online via the online document request system or in person at 911±¬ÁÏÍø Connect.
- Delivery method: via post, courier or collected in person at 911±¬ÁÏÍø Connect.
| Document type | Ordering method | 2025 $AUD | 2026 $AUD |
|---|---|---|---|
| Replacement ID Card | Online 911±¬ÁÏÍø Connect | $33 | $35 |
| Academic Transcript* – digital | Online | $21 | $22 |
| Academic Transcript* – hard copy | Online 911±¬ÁÏÍø Connect | $35 | $35 |
| Graduation Statement* | 911±¬ÁÏÍø Connect | $35 | $35 |
| 911±¬ÁÏÍø Extra Certificate* | Online 911±¬ÁÏÍø Connect | $34 | $35 |
| Letter Confirming Course Completion – digital | Online | $21 | $22 |
| Letter Confirming Course Completion* | Online 911±¬ÁÏÍø Connect | $34 | $35 |
| Letter Confirming Enrolment – digital | Online | $21 | $22 |
| Letter Confirming Enrolment^ | Online 911±¬ÁÏÍø Connect | $34 | $35 |
| Letter Confirming Approval of Credit for Recognised Learning^ | Online 911±¬ÁÏÍø Connect | $34 | $35 |
| Letter of Graduation / Visiting Relatives Letter – digital | Online | $21 | $22 |
| Letter of Graduation / Visiting Relatives Letter | Online 911±¬ÁÏÍø Connect | $34 | $35 |
| Expedited document request – for urgent or same day request | $15 | $15 | |
| 911±¬ÁÏÍø English Document Fees | |||
| 911±¬ÁÏÍø English Statement of Results | $33 | $35 | |
| 911±¬ÁÏÍø English Attendance Certificate | $33 | $35 | |
| 911±¬ÁÏÍø English Other Fees | |||
| Enrolment Fee (Payable once only on commencement at 911±¬ÁÏÍø English on Gateway or ELB) | $290 | $290 | |
| Material Fees | $240 | $265 | |
| Administrative Charge | $500 | $500 |
* fee charged for copies requested in addition to the complimentary copies provided upon graduation.
^ additional postage fees may apply if document is not collected in person at 911±¬ÁÏÍø Connect.